Refund policy

We want you to love your new furniture. If something isn't right, we're here to help.

Return Window Returns are accepted within 30 days of delivery. Please inspect your items upon arrival and contact us if you have any concerns.

Return Eligibility Items must be unused, unassembled, and in original packaging with all parts and accessories included.

How to Start a Return Email support@innanest.com with your order number and reason for return. Our team will respond within 1 business day with next steps.

Return Shipping Return shipping costs are the customer's responsibility. We'll provide a prepaid label for your convenience — the cost will be deducted from your refund.

Refunds Refunds are processed within 5–7 business days after we receive and inspect your return, issued to your original payment method.

Damaged or Defective Items If your order arrives damaged or defective, contact us within 7 days of delivery with photos. We'll send replacement parts or issue a full refund — no questions asked.